Shipping policy

Shipping Policy

The short version: Free shipping. Anywhere in the U.S. Fast turnaround. Real tracking.

Here's the full breakdown.

The essentials

Cost: $0 shipping on every order. No minimum spend. Where: All 50 U.S. states + APO/FPO/DPO military addresses. Processing: 1–3 business days. Delivery: 3–7 business days for most U.S. customers. Tracking: Emailed the moment your package ships. Carriers: USPS, UPS, or FedEx — whichever gets it to you fastest.

What "free shipping" really means

Every order ships free. No matter how big, how small, or where in the U.S. you're at. No minimum. No handling fee. No shipping added at checkout. What you see is what you pay.

Where we ship (and where we don't)

We ship to:

All 50 U.S. states
APO / FPO / DPO military addresses
U.S. territories (Puerto Rico, Guam, USVI) — slightly longer transit

We don't ship internationally. Not yet — we're focused on U.S. customers for now.

Processing (1–3 business days)

Once you place an order and payment clears, we pack it in 1 to 3 business days. Business days = Monday to Friday, excluding U.S. federal holidays.

Big sale? Product launch? December holidays? Add 1–2 extra days. We'll email you if your specific order gets delayed.

Delivery (3–7 business days)

Once the package ships, here's what to expect:

Continental U.S. — 3 to 7 business days
Alaska / Hawaii / Puerto Rico — 5 to 10 business days
APO / FPO / DPO — 7 to 14 business days

These are estimates, not promises. Weather, holidays, and carrier backups can shift things by a day or two.

Tracking

We email your tracking link at dispatch. First carrier scan usually shows up within 24 hours. If nothing's tracked after 3 business days, check your spam — then email us.

Wrong address?

Email us fast. If it hasn't shipped, we'll fix it. Once the carrier has it, the address is locked, and we can't take responsibility for orders sent to a wrong address you provided.

"Delivered" but nothing there

Check around your porch, mailbox area, and with neighbors.
Call the carrier with your tracking number — they often know more than the site shows.
Still no package after 7 days? Email us. We'll investigate together.

Arrived damaged

Snap photos of both the item and the packaging within 48 hours of delivery. Email them over. We'll send a replacement or refund — your call.

Returned to us

If a package comes back (wrong address, refused, not picked up), we'll reach out. Reshipping costs may apply.

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